10 general skills or competencies (Job family competencies) for Employee Relations Specialist I
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of effective internal communications.
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Level 2 Behaviors
(Light Experience)
Collects data to support senior management in tracking the performance of internal communications tactics.
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Level 3 Behaviors
(Moderate Experience)
Interacts with internal teams to improve communication materials and documentation standards.
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Level 4 Behaviors
(Extensive Experience)
Develops internal communication strategies to drive employee engagement and connection to your organization.
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Level 5 Behaviors
(Mastery)
Leads all communications that drive employee engagement to cultivate a connected organization.
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Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Explains how to apply data analytics to successful strategies.
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Level 2 Behaviors
(Light Experience)
Documents data requirements for projects by working with business users.
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Level 3 Behaviors
(Moderate Experience)
Prepares data analytics tool to create visualizations.
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Level 4 Behaviors
(Extensive Experience)
Monitors data sources used for analytics to update data and meet quality standards.
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Level 5 Behaviors
(Mastery)
Establishes best-in-class analytic data to improve performance by discovering patterns in data.
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6 soft skills or competencies (core competencies) for Employee Relations Specialist I
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
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Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
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Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
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Level 5 Behaviors
(Mastery)
Fosters a culture of confidentiality to protect employee and organization information.
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Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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Summary of Employee Relations Specialist I skills and competencies
There are 0 hard skills for Employee Relations Specialist I.
10 general skills for Employee Relations Specialist I, Internal Communications, Data Analytics, Diversity and Inclusion, etc.
6 soft skills for Employee Relations Specialist I, Confidentiality, Initiative, Effective Communication, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Specialist I, he or she needs to be proficient in Confidentiality, be proficient in Initiative, and be proficient in Effective Communication.